AI-based Text Analytics

The world’s most powerful, accurate and transparent text analytics platform based on proprietary machine learning.
Unlock actionable insight from your text data, go beyond sentiment analysis, and automate business processes like contact centers, support desks and workflows.

FIND OUT MORE ABOUT PrediCX

MACHINE LEARNING FOR UNSTRUCTURED TEXT

Text analysis using the latest in machine learning and human-in-the-loop AI.

VOICE OF THE CUSTOMER DATA

PrediCX can automatically classify Voice of Customer (VoC) data to a high degree of accuracy with minimal user input.

CUSTOMER EXPERIENCE ANALYTICS

Improve profits by understanding the emotional and rational topics that drive customer loyalty.

CONTACT CENTERS

Save money and improve customer satisfaction with contact center automation and insight.

MACHINE LEARNING FOR CHATBOTS

Train your chatbot effectively and minimise the human input required.

Our flagship software PrediCX uses the latest in machine learning and AI to automatically transform your text data, all in near real time.

Key features

Proprietary Technology

Proprietary machine learning technology called Optimized Learning allows PrediCX to deliver elite performance, even as data changes over time, or new signals appear.

Can be Used Without Data Scientists

PrediCX was designed with simplicity in mind. PrediCX can be setup and maintained by any member of your team, delivering results with greater speed and ease.

API@2x-8

Rest API

The Rest API allows simple and frictionless integration into your existing platforms. Internal workflows/processes can be quickly and easily integrated with PrediCX.

OUTPUT@2x-8

Minimum Effort, Maximum Output

PrediCX invites ‘human-in-the-loop’ input only when required. This validation maximizes the performance, while minimising human effort.

News

Using PrediCX to reduce Helpdesk Costs while Improving Service Levels

on 09 October 2018
Read More

Using AI text analytics to uncover drivers of loyalty and churn in restaurants

on 02 October 2018
Read More

Warwick Analytics launch disruptive new AI Text Analytics

on 25 September 2018
Read More

Warwick Analytics in the Press: Customer Service Manager

on 31 August 2018
Read More

How can PrediCX transform your business?

Click "Get Started" below and one of our team will be in touch.
Get the most out of your text data now!

Get Started

© 2018 Warwick Analytics. All rights reserved. Registered in England & Wales. Number 07724630. Registered address 35 Kingsland Road, London, E2 8AA. VAT 120435168.

We use cookies to give you the best possible experience on our website. By continuing to use this website, you consent to the use of cookies in accordance with our Cookie Policy.