
PrediCX is a supercharged ‘labelling engine’ requiring minimal human input to create high performance models to label your Voice of Customer (VoC) data. PrediCX uses the latest in machine learning, providing amazing labelling performance and delivering the latest trends in your data.
The use of our proprietary technology Optimised Learning allows PrediCX to deliver elite performance, even as data changes over time, or new data are introduced.
PrediCX is fully functional in multiple languages, allowing you to take predictive analytics global.
A range of full reporting tools are available, delivered in an intuitive and easy to use manner. Informing business-transforming decisions has never been so simple!
PrediCX intelligently asks for human-in-the-loop input only when required. This validation gives maximum labelling performance, while minimising human effort.
Not everything needs to be complex. We designed PrediCX with simplicity in mind. PrediCX can be setup and maintained by any member of your team, delivering your results with greater speed and ease.
PrediCX provides a Rest API allowing simple and frictionless integration into your existing platforms. Internal workflows/processes do not need to be completely overhauled to experience the full benefits of PrediCX!

Head of Customer Experience
There are other solutions in the market, however, PrediCX still delivers the best value.
| FEATURE | PrediCX™ | RULES-BASED TEXT ANALYTICS |
|---|---|---|
| Multiple Tags | ✔ | ✔ |
Classify by Concepts | ✔ | ✖ |
Tunable Sentiment Analysis | ✔ | ✖ |
Explicit Performance | ✔ | ✖ |
Early Warning Capability | ✔ | ✖ |
Predictive Capability | ✔ | ✖ |
Custom Labels | ✔ | ✖ |
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