Welcome to PrediCX, the world’s most powerful automated machine learning
platform for voice of customer data and text data analytics.

How PrediCX works

PrediCX is a supercharged ‘labelling engine’ requiring minimal human input to create high performance models to label your Voice of Customer (VoC) data. PrediCX uses the latest in machine learning, providing amazing labelling performance and delivering the latest trends in your data.

The use of our proprietary technology Optimised Learning allows PrediCX to deliver elite performance, even as data changes over time, or new data are introduced.

PrediCX is fully functional in multiple languages, allowing you to take predictive analytics global.

A range of full reporting tools are available, delivered in an intuitive and easy to use manner. Informing business-transforming decisions has never been so simple!

PrediCX intelligently asks for human-in-the-loop input only when required. This validation gives maximum labelling performance, while minimising human effort.

Not everything needs to be complex. We designed PrediCX with simplicity in mind. PrediCX can be setup and maintained by any member of your team, delivering your results with greater speed and ease.

PrediCX provides a Rest API allowing simple and frictionless integration into your existing platforms. Internal workflows/processes do not need to be completely overhauled to experience the full benefits of PrediCX!

The Power of Machine Learning in Your Hands

“PrediCX is seriously hot off the press technology that has given us the level of insight we haven’t been able to extract before with text analytics.”

Head of Customer Experience

Other Approaches

There are other solutions in the market, however, PrediCX still delivers the best value.

FEATUREPrediCX™RULES-BASED TEXT ANALYTICS
Multiple Tags

Classify by Concepts

Tunable Sentiment Analysis

Explicit Performance

Early Warning Capability

Predictive Capability

Custom Labels

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