Accurately improve your Complaint Handling with a click:


PrediCX can automate responses to most common or more business-critical complaints, freeing up your agents to focus on complaints requiring escalation.

Insight and Early Warning

Clear complaint hotspots are flagged, allowing insight into customer pain-points and proactive measures, turning complaints into positive advocacy!

Reduced Operational Costs

In the occurrence a complaint results in a claim, nearly half of the associated cost is operator costs – use automation to significantly reduce this.

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